February 7, 2017 § Leave a comment
We make the biggest effort to check complicated words that are tricky to spell but so often overlook the little ones that have drifted from, say, ‘or’ to ‘of’. We’ll have been concentrating our proofreading efforts on more challenging words – take something like ‘accommodate’. We’ll make sure we’ve got two ‘ccs’ and two ‘mms’ because we know that’s an easy one to get wrong.
Or if we mention McDonalds, we’ll double-check that spelling, knowing you can buy a Big Mac from the place although there’s never been an ‘a’ in the company’s name. It’s a helpful hint for getting the spelling spot-on.
But…and take it from someone who proofreads every day, the mistake we make time and time again is to forget to check the easy-peasy tiny words we can spell in our sleep/with our eyes shut/without even thinking about them.
And we’re so focused on making sure the body copy reads perfectly the howlers sometimes appear in the headline of the piece. It’s a fact of writing life: people tend to overlook headlines, subheads and captions when they proofread.
Much as I’d like a proofreader to be hired for any job that involves words I can see it isn’t happening. That being the case it’s wise to write your content, save it as a draft, walk away, have a cup of tea and read it again 30 minutes later. You’ll be surprised what you discover and your copy will be all the better for it.
Always – but always – be wide-eyed and alert when you see words like:
To name a very few…
March 17, 2015 § Leave a comment
Here’s a piece of text with 10 typos. See if you can spot them all.
How to complain with class
There are some people who are never satisfied and who kick off at every opportunity. Then there are those who are as silent as a stealth bomber but when they blow, they really loose their rage.
Always try to be the latter. If you cry wolf to often people won’t listen when theres a real emergency. First stop and count to 10. Do you have ground for complaint? Be very friendly, present the problem and ask what they can do to assist you. You don’t want to alienate your target. Get them to empathize.
Complain in a slow, low voice. If you start at a screach you’ll have nothing to work up to. Never get too irate and don’t lose the sight of the fact that your the victim. Always get the name of the person who is not assisting you and ensure them you will be contacting their boss.
When you’ve noted down your answers, you can check them here
September 11, 2013 § 1 Comment
…when I realised how many people actually thought ‘of’ was the right word to put before ‘screamed’ in that sentence!
We live in a world where there are so many opportunities (texts/Facebook, for example) for people to prove that they didn’t listen much in their English class – where the teacher would have taught them to write ‘have screamed’. Am I sounding a bit old-school? Can’t help it.
Another howler that drivers me bonkers is the mess that’s made with there, their and they’re. I’m not going to insult anyone by explaining what each of them means because I’m sure everyone knows, they just don’t bother to choose the right one and select any old right-sounding ‘there’ in the belief it will ‘do’ Well, it won’t – for me or for many others who are particular about the language. Same muddle goes for too and to – two is stretching the case a bit. Then there’s it’s and its. Why not just spend another nano-second to work out whether ‘it is’ something or possession is involved.
THE most common written error award has to be handed to misuse of the humble apostrophe and, in particular, misuse of the apostrophe to denote plural, eg. photo’s. There’s no logical reason to put an apostrophe there but the poor little mite gets mangled and squished into all sorts of places it has no right to be. I wrote about it in more depth here: Apostrophe Protection Society
Although, weirdly, it’s so often overlooked when it’s really needed – rudely and routinely dumped, for example, by those who want to know what ‘you’re’ doing but chuck a ‘your’ in place of the right word.
What’s your bugbear when it comes to the written word?
February 1, 2013 § 1 Comment
Have just had a debate with someone who was telling me that he writes his own website copy because he believes that customers will forgive the ‘odd spelling mistake’. After all, he pointed out, he’s not in the ‘words’ business. He’s a life coach.
I don’t get it. Here’s a man who wants us to trust him with our lives and he can’t be bothered to make sure his site’s spelt properly! Or that it’s grammatically correct, for that matter.
“Also, they know what I mean even if I’ve got an apostrophe in the wrong place,” James said. “You’re just being picky because it’s your business.”
I think that’s true – people will understand what his copy is saying. But the same people, in their search for a life coach, without question will be looking at several sites and because James thinks it’s acceptable to present his services complete with spelling and grammatical mistakes, he’s given them the impression that he’s a bit sloppy and not very professional.
They won’t forget that when they come across a site offering a similar level of life-coaching expertise, finished off properly with all apostrophes in the correct places!
“Of course you’d say that – you’re a copywriter,” he said.
No. Come on. Think about it.
There are two messages we (and I’m counting myself as a consumer here) usually get when we come across a badly written piece of marketing copy:
- The company is careless – and if it’s careless when it’s trying to sell itself what’s the rest of the service going to be like?
- The company couldn’t afford to get it right – that doesn’t bode well.
This is how my discussion with James ended: I’ve got a rough idea of what it takes to be a life coach but I wouldn’t attempt to do the job – he, on the other hand, has had serious training and can offer solid skills. I’ve had serious training as a copywriter and offer solid skills.
Your website is your online shop window, people judge you on how you present yourself and a copywriter can help you make the most of your presence. It’s not good enough just to have a website…the content is key.
And it’s corporate suicide if your (sic) getting you’re (sic) message messed up!!!!!
February 22, 2012 § Leave a comment
The wham-bam, willy-nilly use and abuse of apostrophes drives me bonkers. It seems every day I see another way in which the poor little mite is mangled: either unnecessarily heaved into a made-up word (like RT’s or CD’s) or left out of ‘your’ or ‘its’ just at thewrong moment. The apostrophe must be the most badly taught and misunderstood piece of punctuation in the English language – or don’t people care?
Well, I’ve just found someone who does. He runs the Apostrophe Protection Society (I can sleep better at night now knowing there is one) and the good man dedicates his life to teachingapostrophe good practice. After a lifetime in journalism, John Richards decided in retirement to set up a website on the subject of his pet peeve, the apostrophe and, more specifically, the abuse of it. He thought a few like-minded people might respond but within a month had more than 500 letters of support from folk all over the globe. Eleven years later, the APS is still going strong.
Which brings me to the rules. Is it because they’re so simple that some people try to over-complicate them?
Apostrophes are used to denote:
- A contraction or missing letter: don’t, haven’t, won’t, it’s.
- Possession: Bowler Hat’s website, a month’s rent
And that’s it!
Apostrophes have nothing to do with plurals so CD’s, RT’s, GP’s, sofa’s, for example, are all wrong because those words were intended to denote more than one of the items. I saw those particular mistakes recently in a variety of places (one is obviously Twitter) but there are also many good apostrophe-catastophes on the APS website. I would have thought they’d all come from cheap and cheerful street vendors or retail outlets but you’d be surprised: check out the errors from the BBC, Facebook and several district councils.
Some of the mistakes you see there are really cringeworthy: not so much the ‘Honk if your Horny’ handwritten notice which can easily be corrected with a flick of the pen but more the ‘ALL BLACK’S’ printed tee-shirt – how much would it have cost to recall that run? And, of course, if those on Twitter remove the apostrophe from their RT’s it gives them one more character to play with in their tweets. That’s never a bad thing when you have a limit of 140 characters but it makes perfect sense if it’s actually correct.