A personal touch in no-touch times!

April 7, 2020 § Leave a comment

Talk and write – you’ve got plenty of time

In difficult coronavirus times the personal ‘touch’ is more important then ever, although ‘touch’ is almost certainly not the right word. ‘Thought’ is probably better.

Technology is doing a fantastic job of keeping us in contact with family and friends – although not all of us. My elderly uncle is 85 (plonk in the at-risk group) and doesn’t own a computer, smartphone or tablet. He hasn’t a clue what wifi means. My aunt, his late wife, died five years ago and he hasn’t got used to living on his own, let alone given any thought to exploring technological opportunities.

Auntie Elsie was the glue in their marriage and used to invite us all round for the most fantastic roast or high-tea a couple of times a month. Uncle Ben slipped into the shadows after she died and we had to remember to call him – he never thought of phoning us.

The other day my brother and I were talking about buying him a tablet and getting wifi installed so that we could at least FaceTime him. But then we realised he’d need to be shown how it all works – there’s a lot to go through when you’re an absolute beginner – and we can’t visit and explain.

So – we’re continuing with phone calls and he’s happy with that. He likes to hear a friendly voice and, as it happens, we’re making more effort than we used to and are calling more often anyway.

But the whole Uncle Ben issue made me think about how we communicate these days.

Friends can whizz you a message by text, email, Facebook, Instagram and so on…in minutes. They don’t need to send birthday cards, postcards – or even Christmas cards to some extent- because a note on Facebook will do it for them.

I have no choice but to send Uncle Ben a proper birthday card because of the lack of wifi and it’s fun choosing a card that in some way touches on his life or personality.

Then there are letters. It used to be exciting to get a letter – sometimes challenging depending on the handwriting – but exciting all the same. The only letters I receive these days are from companies trying to sell me something and they’re typed, so in every way don’t count. Generally our first thought these days when we want to send a letter is to email it.

For as long as the post manages to keep going in these unsettled, unreal days I’ve decided to revert to letters and phone calls. (Ok – and blog! And Tweet sometimes…and text occasionally – but I am going to build letter-writing back into my life.)

Although I’ve grown up surrounded by electronic communication, I totally believe that the personal thought has to have a positive impact on these negative times.

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